Whether it's the bean-to-cup machine in your office or the traditional espresso machine in your café, sadly, nothing lasts forever.
In this quick article, we're going to briefly cover some clear signs that it's time to upgrade your coffee machine, how frequently you should replace or upgrade your machine, and what type of machine you might want to buy next.
Signs it's Time to Upgrade your Commercial Coffee Machine
Consistency and Quality Issues
If your drinks don’t taste the same every time, or staff/customers are noticing poor results, your commercial machine may no longer be fit for purpose.
Your Team Has Outgrown the Machine
What once worked may now be too slow or too small. Whether it’s a busy café with long queues or an office with more staff, demand can quickly outpace capacity.
Need for More Variety
From decaf to matcha, hot chocolate, or plant-based options, growing expectations often require more than your current machine can handle.
Frequent Breakdowns
If you’re calling out engineers regularly or spending heavily on repairs, replacing your machine could be more cost-effective long term.
Out of Contract
When your rental, lease, or service agreement ends, it’s the ideal moment to review whether your current setup is still right for you.
As a Reward for Your Team
In offices, an upgraded machine can boost morale and productivity. In cafés, easier-to-use equipment makes life better for staff as well as customers.
To Speed Up Service
If queues are forming and customers are waiting too long for their drinks, a faster or higher-capacity machine can ease pressure during peak times and improve customer satisfaction.
To Improve Barista Workflow
An older or poorly designed machine can slow baristas down and make service clunky. Upgrading to a machine with better ergonomics, automatic features, or consistent dosing can streamline workflow, reduce mistakes, and make staff happier.
How Frequently Should You Replace Your Machine?
There’s no standard answer for this question, but most commercial grade coffee machines should last at least between 5 and 10 years if looked after properly.
The most well-built, heavy duty machines such as old school espresso machines can last a lifetime, while smaller bean-to-cup models in offices might need replacing after 5 years. Usage, maintenance, and water quality all play a role.
What Type of Machine Should You Upgrade to?
Cafés, restaurants, and hotels often choose espresso machines for speed and quality. Offices usually prefer bean-to-cup models for consistency and ease of use, while super-automatic machines suit businesses wanting a balance of both.
When deciding, think about drink volumes, staff skills, menu variety, and running costs, the right machine should fit your service style and budget.
Upgrade to the Perfect Coffee Machine with our Machine Buyers Guide
At Bridge Coffee Roasters, we help businesses of all kinds, from cafés and restaurants to offices and hospitality venues, find the machine that fits their needs. With decades of experience, we’ll work with you to match the right equipment to your goals, whether that’s keeping staff happy, speeding up service, or expanding your menu.
