Comparing the Speed of Automated vs Espresso Coffee Machines
Coffee machine technology has come on significantly in the last few years. New automatic machines and barista tools are promising greater speed, along with improved quality and consistency for your team.
We wanted to understand just how much of a difference this actually makes. Specifically, how does an automatic or semi-automated setup compare to a traditional espresso machine in terms of speed and workflow?
Real World Test
To find out, we visited Warren’s Bakery in Plymouth, one of the busiest sites we work with. They serve over a thousand cups of coffee every day, all year round.
This is a high-pressure environment where efficiency really matters. The site originally used a traditional setup but has since transitioned to a more automated system. What we’ve seen with businesses like this is a clear increase in how much coffee can be produced at any one time.
The Traditional Espresso Machine Test
As a control, we asked James to prepare a standard order of four drinks using a traditional espresso machine: a hot chocolate, a latte, an oat flat white, and a black Americano.
In a typical café setting, you might have two people working the machine and another taking orders. One of the key observations here is that the barista is constantly tied to the machine.
Milk steaming is the main bottleneck. It takes around 20 seconds of focused attention to get the right texture and temperature, and during that time, the barista can’t step away. This either requires additional staff or results in customers waiting longer.
Result - 4:20.
The Automated Setup Comparison
We then repeated the same order using a fully automated setup.
The most noticeable difference is not just the speed, but how the barista interacts with the machine. Multiple drinks can be produced at the same time, and there are moments where the barista can step away.
During those moments, they can take another order, prepare food, or support other parts of the service. This allows one team member to handle multiple roles at once, increasing overall efficiency and reducing bottlenecks.
Result - 2:02
Why This Matters
The difference in workflow is significant.
On a traditional setup, the barista is fixed behind the machine, focused entirely on producing drinks. On an automated setup, there is flexibility. The barista can step back, engage with customers, and contribute to the wider service.
This has a direct impact on the customer experience. There is more opportunity for interaction, and the service feels less constrained.
Does Automation Affect Quality?
One of the key takeaways is that moving to a semi-automated setup does not mean compromising on quality or consistency.
In fact, the additional time and reduced pressure can allow baristas to focus more on presentation and finishing touches, such as latte art, while still maintaining a consistent standard.
Final Thoughts: Is It Worth It?
If you run a coffee operation or are considering new equipment, it’s worth thinking about what automation could offer your business.
The difference goes beyond speed. It affects workflow, staffing, and the overall experience you deliver to customers.
If you’re exploring automated solutions and want to understand what might work best for your setup, it’s worth having that conversation.
